UPM 5.5 - You are logged in with a temporary profile

laoyu

Article | Other  | Created: 25 Oct 2016 | Modified: 26 Oct 2016














Symptoms or ErrorWe see the following error in eventvwr : The Citrix Profile Management driver could not be loaded. Processing can not continue. The user will be given a temporary profile. Cause: The Citrix Profile Management Service on this computer could not connect to the driver while processing a user logon. Action: Restart the machine. If the problem persists, uninstall and reinstall Citrix Profile management.

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Solution1. Patch Microsoft update KB3033929 or install the latest updates via Windows Update - https://www.microsoft.com/en-us/download/details.aspx?id=46148
2. Then repair/reinstall Citrix Profile Management
3. Restart Windows

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Problem Cause

This issue is caused by the driver signature.

As per Microsoft's recommendation, Citrix Profile Management driver signature has been updated to SHA-256

However, Win7/Win2K8R2 cannot support SHA-2 naturally

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Additional Resourceshttp://discussions.citrix.com/topic/381478-upm55-on-win7x64-profile-management-driver-could-not-be-loaded/

https://www.microsoft.com/en-us/download/details.aspx?id=46148

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